We hope that you love and enjoy all of your purchases from Sunny James boutique but we do understand that sometimes you need to return a purchase. All merchandise returned within 15 days of purchase is eligible for a store credit.
•All items must be returned within 15 days of being received. After the 15 days unfortunately we cannot offer a refund/ store credit.
• To be Eligible for a return/ store credit, your items must be unworn and in the same condition that you received it. No deodorant, makeup stains, perfume, cigarette smell or any other stains will be accepted.
• Sunny James inspects every purchase made before shipping out but, if something happens to be received by you damage, please email us within 3 days of receiving your order at Sunnyjamesboutique@yahoo.com
• Please email us at Sunnyjamesboutique@yahoo.com and request a USPS return shipping label. Once we receive your request, a return shipping label will be emailed to you.
• Please include your original packing slip with your returned items
• Once we receive your return please allow 5 to 7 days to process your return, once processed your store credit will be emailed to you in the form of a E gift card to use anytime on our website. Items purchased with your store credit our final sale.
• Only regular price items may be refunded unfortunately, sale items are final and not eligible for a store credit
• Exchanges (if applicable) We only exchange items if they are defective or damaged, if you need to exchange it for the same item, please send us an email at Sunnyjamesboutique@yahoo.com